1. Identify the type of person found working in the hospitality and tourism industry.
2. Identify the importance of expertise building through on-the-job experience.
3. Identify the type of potential careers available in the hospitality and tourism industry.
4. Explain the various career paths available in the hospitality and tourism industry.
5. Explain the role of the hospitality professional.
6. Explain the skills and responsibilities of a guest service professional.
7. Identify the steps required during the job hunt and interview process.